Can I make any changes to the design?

Once your order has been placed, we will send an artwork proof based on your supplied specifications. If you would like to make any changes we will include one additional proof to be sent through with changes such as moving the image, as well as changing the scale. Subsequent changes will come at an additional … Continued

What guarantees or refund policies do you offer?

Grafico offers a 12 month year guarantee against fading and adhesion issues caused by a fault in the product or printing method.  Please note: Although in most cases the wallpaper film is removable, Grafico does not guarantee removability with zero damage to the wall from the following substrates: – Surfaces with poor paint-to-substrate adhesion– Wallboard– … Continued

What inks do you use?

Unlike some other products on the market, Grafico use high quality films sourced from American and European manufacturers. The self-adhesive vinyl films are specifically designed for wall murals in both domestic & commercial locations. Looking for flammability tests click the links below: Canvas Textured Wallpaper – Fire RatingSmooth Wallpaper – Fire Rating Wallpaper is supplied … Continued

Can someone come out and look at my wall?

Yes, this is definitely something that we can arrange however to start the process we like to provide you with an estimate so that you can ascertain if the wall graphics fit within your budget. If you’re located out of Melbourne we also have a network of recommended installers in most capital cities that may … Continued

My wall is irregular or has a door in it

It’s common to have walls with doors or windows in the wall. We suggest you order the wall including these items so you have additional wallpaper to trim around these areas. If your wall is irregular shaped, over 4m high or simply ‘out of the box’ we suggest you email some photos and rough dimensions … Continued

How do I measure my wall?

Using a tape measure measure the full ‘width’ (left to right) and “height” (top to bottom) of your wall and record the measurements down.  Enter in your measurement in to the shop item ensuring “mm” Millimeters are used. Don’t enter in any commas, decimal points etc as this will show an error. If you’re having … Continued

How do I install my wallpaper?

All our wallpapers are sent out with instructions plus a squeegee which can be viewed here. Wallpaper is supplied in nice large approx. 1.2m wide drops with a 10-15mm overlap. An overlap is necessary with all digital print wallpapers.  

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